What currency are the prices do I see in the site?

All prices are in USD.

Do you ship international?

Not at this time.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times can be less dependent on volume. If you don't have a tracking number after 7 business please email us at returns@nocluedogbreed.com

How are returns handled?

All products are currently made to order.  If you have a defective product follow the instructions below.  There are currently no refunds for all other requests.

If the product is defective or damaged we will give you 30 days to send it back to us for a full refund. Please contact us at returns@nocluedogbreed.com for instructions.  

Can I cancel my order?

Why would you want to cancel an order to help a NoClue? No cancels after the order is placed. 

I have entered an incorrect address what do I do now?

If you have misspelled or auto filled an incorrect address, simply reply to your order confirmation email. Once you double check if the address given is wrong kindly notify us via email at returns@nocluedogbreed.com.  If the given address is wrong, we can change the address to the correct one within 24 hours.  

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to Info@nocluedogbreed.com and we will be happy to assist you in any way we can.

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.